The Vale Niseko

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests may be required to change rooms during their stay. Room upgrades are subject to availability. Reception is open 7 AM - 10 PM from July to September and December to March. Reception is open 9 AM - 6 PM from April to June and October to November. Guests arriving after hours must contact the property in advance to arrange check-in. The listed optional crib/infant bed fee applies every 4 nights. Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a security system
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The indoor public bath fee is JPY 1,500 per adult and JPY 1,000 per child.
• The indoor private bath fee is JPY 30,000.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

• Fee for full breakfast: approximately JPY 2600 per person
• Airport shuttle fee: JPY 34500 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: JPY 34500 (one-way)
• Crib (infant bed) fee: JPY 9443.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The seasonal pool will be open from November 30 to April 13.
• Hot springs access available from 1:00 PM to 10:00 PM.
• Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• The property is professionally cleaned.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

The following facilities or services will be unavailable from April 3 2024 to November 30 2024 (dates subject to change):

• Bar/Lounge(s)
• Breakfast
• Spa

The following facilities will be closed during June, October, November, and May:

• Hot springs
• Swimming pool