Travel Update - Coronavirus

Last Updated: 17 March 2020 - 16.00

You may be aware that Turkey, in line with many other countries, has decided to take proactive short-term measures to ensure Coronavirus is stopped before the main summer tourism season. This includes flight restrictions from many countries until 17th April in order to prevent the spread of Coronavirus (COVID-19).

If your booking is affected by travel restrictions, we have good news for you. We agreed with many of our hotels to allow our customers to change their booking dates regardless of the booking’s cancellation policy. If you want to change your booking dates, please open your booking confirmation email and click the ‘MANAGE MY BOOKING’ button and afterwards the “MODIFY THIS BOOKING” button. This has to be managed through our online system and cannot be done over the phone.

The Turkish authorities have taken this proactive temporary measure in order to protect both its own citizens and tourists visiting Turkey to ensure that everyone will be able to enjoy safe and healthy holidays this summer.

For further details you should check for updates regarding travel from the authorities in the country where you live.

We are experiencing a very high number of calls and would like to ask you to follow the above procedure and/or send an email to

We would like to thank you in advance for your patience and your confidence in us.

Kind regards,

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