Blue Tree Towers São Luís Hotel

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards, debit cards, and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation, or the property will charge the full amount of the stay on the new card and refund the original card. Payment with a third-party credit card requires hotel authorization in advance.

• Pet fee: BRL 105 per pet, per day
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-out is available.

The following facilities are closed seasonally each year. They will be closed from August 16 to December 15:

• Sauna

The property will be renovating from September 1 2024 to October 31 2024 (completion date subject to change). The following areas are affected:

• Swimming pool

Guests will have access to the following alternate facilities during the renovation:

• Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.