FREQUENTLY ASKED QUESTIONS
More to know about HalalBooking® and Islamic Holidays & Travel
What is HalalBooking.com?
HalalBooking® is a unique global brand, offering truly great holiday experiences with an Islamic ethos. Our aim is to provide a quality holiday experience that is in harmony with Islam. For us as Muslims ourselves, at HalalBooking® it is great to be in a service of providing quality holiday experience for the enjoyment Muslim families.
Is HalalBooking.com website related to booking.com?
No. Both websites and companies owning them are unrelated.
What is Islamic travel?
For detailed information about halal holidays, visit our "Halal Tourism" page.
What is special about your villas?
Our villas are specifically designed for Muslim families. Besides luxury standards of accommodation, our villas have large swimming pools and sunbathing areas, which guarantee 100% privacy from an outside eye. Muslim families can relax, enjoy the sun, great sea views and the nature. All villas are within easy reach of beaches too. Some of our villas can seat up to 10 people, thus offering great value for money for larger families.
How do you ensure high quality of your holidays?
We have a very focused approach. We carefully select and market holidays, which offer exceptional service for our valued customers at great prices. We regularly visit and inspect our holiday locations to ensure quality. We only offer those beach resorts, which serve halal food and nonalcoholic drinks, provide separate swimming facilities for women, and have interesting and enjoyable family oriented entertainment. They also provide Muslim friendly facilities (such as Masjid, Qibla direction, etc.). HalalBooking® is a unique brand, offering truly enjoyable and unique holiday experiences with an Islamic ethos.
What about Heritage Tours?
We offer various Heritage Discovery Tours in Muslim countries to discover wonders of Islamic and ancient civilizations. As an example, let's take Turkey, which has an amazing history and is a land of 20 various civilizations. The most popular package is the Ottoman Heritage Tour in Istanbul with a day trip to Bursa, which offers a great cultural enrichment to Muslims and their children. Guests stay in halal hotels in the heart of Istanbul with amazing views of Hagia Sophia, Blue Mosque and Topkapi Palace of Sultans.
Is April a good time to go on summer beach holiday to Turkey?
There really isn't a bad time to travel to Turkey. The summer season usually starts from the end of April when all resorts open up their outdoor facilities but this may vary from resort to resort. Depending on weather conditions, the season opening may also vary. Therefore, the prices for Sun&Beach resorts during April remain low. It is a good time to take advantage of the most affordable prices, but the facilities are not guaranteed to be open.
Do hotels’ staff speak English?
Hotels staff in Istanbul, Dubai, Bosnia and Malta are fluent speakers in English. Staff in resorts in coastal areas of Turkey usually has good knowledge of English, but this varies based on the rating of the hotels. As in any non-English country, the higher is the hotel’s rating – the higher is the level and number of staff who speak English. So for example, in a 5-star resort you can expect most staff to speak basic English, whereas in a 3-star resort – only few staff would speak English. Evening entertainment programs in Turkey’s coastal resorts are also mostly in Turkish. Satellite TV Channels are usually in different languages.
How do you provide airport transfer services once we booked it through your website?
The transfer services are provided by our partner airport transfer service provider. We will need you to send your flight details to our reservations team. Our Reservations Team will pass your details to the airport transfer service provider. On your arrival to the airport after going through Arrivals Floor a driver will be waiting for you at the Meeting Point with the “HalalBooking®” signed hand-board at the Meeting Point (in some airports it can be the lead guest/passenger's name instead). You will need to approach providing the leading passenger’s full name. If your flight is delayed or in any other case you will need to contact the transfer service providers directly for immediate resolution. Their contact details are provided on your invoice or reservation voucher, which you received while booking through HalalBooking.com.
Each traveller must have a valid passport with at least 6 months minimum remaining on validity. The name on the passport must match the name on the ticket, otherwise you may not be able to travel and your insurance may be invalid. All children who are not already included on a valid passport will need to hold their own passports if they are to travel abroad.
Do I need a Visa to travel to Turkey?
A Visa is required for travel to Turkey for most countries (except some countries are exempt). For most countries, visas can be obtained on arrival to Turkey prior 10 April 2014. For those who require a visa to enter Turkey and are travelling to Turkey from 10 April 2014 onwards, it will no longer be possible to obtain a visa on arrival. If you are arriving in Turkey on or after that date, you will need to get an e-visa online before you travel.
Please note this information is only for general guidance. For more accurate information, please, contact the Turkish embassy in your country. For destinations other than Turkey, visa requirements can be significantly different. In any case, we strongly recommend that you contact the relevant embassy in your country to obtain the most up-to-date information before making your booking with us.
Does my booking through HalalBooking.com include Travel Insurance?
Bookings through HalalBooking.com do not include a travel insurance. Travellers are advised to obtain their own travel insurance for health cover and/or baggage loss.
You must be fit and well to travel. It is the responsibility of the individual traveller to decide whether they are medically fit and able to undertake this travel.
There seems to be a lot of halal friendly hotels in many countries on the internet. But you seem to have a much more focused list. Why?
First of all, it is important to distinguish between two different concepts – ‘halal friendly hotel’ and ‘100% halal holiday’. The first one is just about a hotel, for example, an overnight stay in a hotel for a short business trip to Frankfurt or Dubai, whereas the ‘halal holiday’ concept is a total 100% halal holiday experience, for example, an all Inclusive one-week leisure stay at a beach resort. Also the ‘halal friendly hotel’ is a measurement of degree of suitability of any hotel for the Muslim traveller, such as provision of halal food or absence of night disco, whereas ‘halal holiday’ is a purpose-designed 100% halal holiday experience exclusively for Muslim holiday makers. Thus, they are two different concepts. We, at HalalBooking.com, only offer halal holiday packages.