Joondalup City Hotel

The front desk is open during the following times:

• Monday - Friday: 9:30 AM - 5:30 PM

• Saturday - Sunday: 9:30 AM - 2:30 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

• Housekeeping fee: AUD 200.00 per day; may vary based on length of stay
• Crib (infant bed) fee: AUD 10.0 per night
• Rollaway bed fee: AUD 60.0 per night
• Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-out is available.