The Originals City, Hôtel Hélios

The front desk is open during the following times:

• Sunday - Thursday: 6:30 AM - 11:00 PM

• Friday - Saturday: 6:30 AM - 7:00 PM

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts major credit cards and cash
• Cashless transactions are available

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 0.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 10.9 for adults and EUR 8.9 for children
• Pet fee: EUR 5.00 per pet, per night
• Service animals are exempt from fees
• Housekeeping is available for an additional fee
• Rollaway bed fee: EUR 6.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal outdoor pool closes in October.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.