The Palms Hotel & Spa

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: USD 38.00 per accommodation, per night

The resort fee includes:

• Additional inclusions
• Beach access
• Beach loungers
• Beach towels
• Fitness center access
• Fitness/yoga classes
• Phone calls

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately USD 39 for adults and USD 18 for children
• Fee for in-room wireless internet: USD 0 per night (rates may vary)
• Fee for wireless internet in public areas: USD 0 per night (rates may vary)
• Valet parking fee: USD 48.15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• A car is recommended for transportation to and from this property.
• Contactless check-out is available.