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Helpful staff, nice rooms and pleasant entertainment team, good breakfast as well, thanks
The swimming pools need to be heated in the colder months, also the shuttle service return times can be abit later at night, last shuttle at 7.30 PM is too early as one cannot enjoy the night life in Marrakech.
I really enjoyed the pool facilities as did my son who us 12
I did not like the fact that there was very little I formation in English and the staff at reception did not make us aware of everything available to us
We were a family with two young kids and really enjoyed our stay at Le Vizir. The staff were friendly, great facilities, good food and the weather was good for October. The animation team were great and they made sure there was always something to do and were very warm towards us. Would definitely recommend this resort. It was a great stay!
The staff at the Sultan restaurant could have been a bit more attentive and service was slow during lunch time. The wifi at the hotel is really bad and kept on disconnecting. This was a real shame. The gym was poor, only a couple of treadmills, no weights. Looked different in the pictures.
Everyone was great ,from every point whatever I asked they the whole team from cleaner to top manager every position each individual tried thier up most best to make our stay great, animation team fantastic all day everyday they kept the kids busy i would definitely come back here
Food would be the only thing to look into making it a bit more creative and kids friendly ,
I liked the scenery of the hotel, very spacious and lots of activities to do. The staff are very friendly and helpful
The wifi was slow in our room but was fine fine elsewhere
The staff is great and friendly, wherever you go, the staff is waiting with a smile to help you. Few of the staff speak really good english, that was Nice.
I didn’t like the facilities, nothing was available because of the weather. IT seemed like we were the Only one staying in the hotel and the Pools are open during This time but the water is too cold to swim in.
The staff were amazing, really accommodating and helpful and made our stay so easy and fun!
The women’s only pool was a highlight of mine, I was able to enjoy the sun freely and the access is completely closed with a female attendant at the door.
There is an on site spa which offers a wide range of treatments and I was able to enjoy a hammam, manicure and pedicure and henna at a really good price! The ladies in the spa very friendly and looked after me :)
The staff were so helpful and tried there best with translations;
particularly Khaled & Mohsin at reception) very helpful and recommended on where to go around Marrakesh.
Anas & Muhammad (in kitchens) Muhammad gave us a tour of th beautiful grounds even though it wasn’t his job to do so!
The shuttle driver was really nice also and the manager of the hotel gave even let us use his computer to print out boarding passes!
The hotel is perfect for couples, families & single groups as the rooms are like mini apartments with oven, fridge, two bathrooms with showers and an extra bed! Within the hotel there are 3 outdoor pools, the spa, gym, lots of activities for all ages and WiFi throughout most of the massive grounds!
I will definitely go back to the hotel as it has everything I need at a great price! Some days me and my friend didn’t even leave the grounds!
Breakfast could have had a little more selection (although the fresh omelettes were good)
The dinner selection could have been better and served a few different dishes.
The loud music by the pool was often quite loud, it was turned down sometimes which I was then able to block out via my headphones! I know they have to accodomate for all but I would recommend there are a few days where the music is not on so those who prefer to relax in a halal manner can also enjoy!
But overall a great holiday!!
Women pool area, big place with numerous facilities for children, away from city center, very friendly staff, maintained place with beautiful views and gardens.
We went in early october so the pool water was a bit cold, no electrical kettle or coffee in the rooms, food selection was limited.
The location was favorable. The breakfast was excellent. The rooms were clean. Nice and well maintained garden. Friendly staff and we have been able to rest well.
Some overdue maintenance at the pool. Mini kids club may be more professional and more varied for the children, than the same every day. Purchase better fitness equipment. These are outdated.