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La chambre spacieuse
Petite attention (thé, fruits, gâteaux, déco du lit)
Cuisine ( avec matériel)
Pas de bouilloire
Petit déjeuner pas très varié
Les plats de la carte peu de quantité et cher pour ce que c’est.
Fourmis dans la chambre
L’hotel est un peu isolé
The staff was always responsive to requirements and plenty of activities on hand. The food and service was nice, but drinks should be inclusive with meals.
We went in December when the temperature was 22c the pools should be heated. Booking the shuttle into the city beforehand had to be planned but always on time and every hour or so. Be prepared to travel 5 miles either way but nice quiet location.
Date of stay: 15/01/19-22/01/19
The hotel and grounds are very well maintained.The reception was very warm and welcoming with a real log burner.
Our room was perfect and very clean. Everything, was as new, and of the highest quality. We booked the club suite. It was a lovely, modern and spacious apartment with 2 bathrooms. There was wifi in the room.
The breakfasts were delicious. There was a buffet prepared every morning, but you could also place an order if you wanted something a little different, for e.g: omelette, fried eggs or pancakes(paratha).
This was our 1st time visiting Morocco.
The staff were very friendly and did everything to make our stay more enjoyable. To name a few: Anass at reception, Ilhame & Ameen from animation team, Nawal, Maryam, and Abdul Ghani our shuttle bus driver were all the most amazing people. All the staff were lovely and hospitable. Within a few days of our stay they felt like family. They made my 2 year old daughter feel extra special and went out of their way for us all the time.
The location was a 20minutes drive away from jmaa el fnaa (The square) so the free shuttle bus service to nearby attractions was great. The driver Abdul Ghani dropped us off (& collected us) in an area which was a 10-15 minutes walking distance in between the food court and jmaa el fnaa. The Museum and the Marjane (supermarket) was a 3-5 minutes drive from the hotel.
•Remember to take a map with you from the reception before going out.
•You have to book the shuttle bus service the day before with reception.
•If you’re going at the same time of year as we did, be sure to take a coat and good footwear. The mornings and evenings were very cold but it warmed up during the afternoon.
Even though Jmaa el fnaa (the square) was a fair drive, it was a pleasent one, as the driver would take us often through different routes and it was always lovely to see and explore.
If I were to return to Marrakech it would only be at this hotel. I definitely recommend this hotel to anybody visiting Marrakech.
Gut: Personal ( vor allem die Animateure, im Prinzip alle, vor allem die Animateurin Ilham, die die Seele des Hotels ist, aber auch Amin, Daniel und alle anderen) alle Mitarbeiter sehr freundlich, von der Küche bis zur Putzhilfe.
Der Chefkoch hat schon Ahnung von Gourmetküche, leider wird nur, wenn zu wenig Gäste ausserhalb der Saison da sind, auf Sparmodus gestellt. Aber wenn der Chefkoch mal loslegt, dann ist das Essen erste Sahne.
Apartmentgrösse, Ausstattung und Aussicht top!!!
Die Klimaanlage wird nicht richtig gewartet , erst hat es 2 Tage gestunken, dann nachdem ein Ingenieur kam, war 5 Tage Ruhe, am letzen Tag dann wieder sehr unangenehmer Geruch aus der Klimaanlage. Das war das wesentliche Manko, sonst gutes Hotel.
Friendly staff, from the animation team to the cleaning staff.
Great entertainment for kids.
Private spa for ladies was great.
Wifi was spotty but worked ok most of the time.
Spa facilities did not have male staff for male customers.
Stets bemühtes Personal, das trotz der anscheinend abgeschlossenen Saison bemüht war uns den Aufenthalt so angenehm wie möglich zu gestalten.
Für wenige Gäste wurde sich leider nicht die Mühe gemacht die Attraktionen oder angepriesenen Unterhaltungen aufzumachen! Erst nachdem 40 Gäste 2 Nächte gebucht haben, würde zumindest ein Buffet eröffnet und die Animateure haben sich als solche zu erkennen gegeben. Da wir aber Miet-Auto hatten und auch in andere Städte zum erkunden fahren konnten, so wie auch die Gegend erkunden konnten und auf die Animation im Hotel nicht angewiesen waren, hatten wir im großen und ganzen eine angenehme Zeit.
Sofa im Zimmer war leider Defekt, eine Armlehne war kurz davor abzugehen! Und Wlan war leider im Schlafzimmer nicht wirklich verfügbar. Das Angebotene Trinkwasser im Restaurant roch manchmal chlorig so dass wir es austauschen lassen mussten. Aber wie erwähnt war das Personal dennoch immer stets bemüht hilfreich und Nett zu sein!
Helpful staff, nice rooms and pleasant entertainment team, good breakfast as well, thanks
The swimming pools need to be heated in the colder months, also the shuttle service return times can be abit later at night, last shuttle at 7.30 PM is too early as one cannot enjoy the night life in Marrakech.
I really enjoyed the pool facilities as did my son who us 12
I did not like the fact that there was very little I formation in English and the staff at reception did not make us aware of everything available to us
We were a family with two young kids and really enjoyed our stay at Le Vizir. The staff were friendly, great facilities, good food and the weather was good for October. The animation team were great and they made sure there was always something to do and were very warm towards us. Would definitely recommend this resort. It was a great stay!
The staff at the Sultan restaurant could have been a bit more attentive and service was slow during lunch time. The wifi at the hotel is really bad and kept on disconnecting. This was a real shame. The gym was poor, only a couple of treadmills, no weights. Looked different in the pictures.